Delivery and Return

PLEASE NOTE ALL ORDERS BETWEEN THE 15TH OF MAY TILL THE 27 OF MAY WILL BE DISPACTHED ON THE 29TH ONWARDS

 

Delivery Policy:

Items will be dispatched within 24 hours on the same or next business day of receiving full payment

All packages sent from House Of Hats are sent via

1)Royal Mail tracked 48 shipping for free within the UK (estimated delivery 2-3 working days after dispatch)

2)Royal Mail 24 shipping from £1.00 within the UK (estimated delivery 1 working day after dispatch)

3)Royal Mail International tracked shipping from £8.99 to Europe and £14.99 Worldwide (estimated delivery 5-7 working days after dispatch, not including customs clearance times)

Please choose a shipping option appropriate to your order.

Only the shipping options appropriate to your order will be displayed.

Returns Policy

Items must be returned in the condition they were sent in, completely unused(inclusive of their packaging and any tags still attached).

Items should be returned within 14 days of receiving them(before returning an item please get in touch with us so that we can send you the necessary returns information).
Items will be checked upon return to make sure they have not been used.

You will be issued with a full refund for your item and if in the unlikely event the item is faulty we will cover your postage cost to send the item out.

(BUYERS ARE LIABLE FOR POSTAGE WHEN RETURNING ITEMS FOR REFUNDS)

If a purchase is made out with the UK we do accept returns for refunds but you will be refunded less postal fees paid for us to send the item out.